Transforming Paediatric Care: A New Chapter for Chelsea Children’s Hospital

At Cliftons Projects, we were proud to have partnered with Chelsea & Westminster Foundation Trust to deliver the fit-out of a state-of-the-art 1,500m² Children’s Outpatients Department (COP) in London. This milestone project plays a key role in the creation of the Chelsea Children’s Hospital, uniting all paediatric care facilities onto one floor for streamlined, patient-centric care.

A Space Designed for Healing and Joy

Our team worked tirelessly to craft a child-friendly environment that transforms the patient experience. Every detail was thoughtfully designed to create a calming, welcoming atmosphere for young patients and their families while ensuring the facility is intuitive and easy to navigate.

Key innovations included:

Airport-style gates tailored to the diverse needs of paediatric specialties, ensuring a seamless flow for large volumes of visitors.
Self-check-in technology to make the arrival process faster and stress-free for families.

These features not only enhance the patient journey but also significantly boost the department’s capacity, enabling the hospital to care for more children efficiently and effectively.

Meeting the Challenge of Change

Patient waiting areas were a particular focus, as the team addressed the complexities of managing high footfall without compromising comfort or service. By blending technology with thoughtful design, the result is a space that feels open and accommodating while supporting the hospital’s operational needs.

Delivering Excellence, Every Step of the Way

From gathering the user brief to assembling a highly skilled design team, we guided the process from concept to completion, ensuring that every element aligned with the Trust’s vision. By collaborating closely with stakeholders, we delivered a space that meets the highest standards of care and exceeds expectations.

This project exemplifies our commitment to innovation, collaboration, and delivering meaningful outcomes. We’re honoured to have played a part in shaping a brighter future for paediatric healthcare at Chelsea Children’s Hospital.

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