Children's Outpatients

Cliftons Projects were appointed to act as Project Managers and Clients Representative for the fit out of a specialist 1,500m2 Children’s Outpatients Department (COP) for Chelsea & Westminster Foundation Trust in London.

The move and upgrade of COP was required as part of the Trusts desire to have all their Paediatric Care facilities on one floor thus creating the Chelsea Children’s Hospital.

A child friendly environment was required to make the patient experience for the visiting children as calming as possible whilst maintaining a free flowing and easily navigable facility.

Patient waiting was a particular challenge for the team especially with large volumes of patients and visiting families. Airport style gates were provided to serve the various specialities and self-check-in technology has been embraced to speed up the check in process.

By implementing this technology and design greater patient numbers have been possible which has improved the efficiency of this service.

Cliftons Projects were responsible for gathering the user brief, collating an experienced design team and managing the design and construction process to ensure the end users’ expectations were met and delivered.

Client Chelsea & Westminster Foundation Trust